Central Business Communications, Inc.

The Best Warranty In The Business
Do you believe that the warranty offered on a product is directly related to the quality of that product? And do you also believe that a high quality product will experience few breakdowns and have an extended life expectancy? And do you also believe that few breakdowns will limit the amount of time that your business is adversely

affected by a faulty telecommunications system? And do you also believe that it is less expensive to buy a product with an extended warranty? Of course you do. A one year parts and labor warranty is the industry standard but Central Business Communications provides AN EIGHT YEAR PARTS AND LABOR WARRANTY including all "Named-Perils" protection on our entire line of high quality telecommunications products. We call this our Complete Warranty program.

A two phase approach is required to bring this extraordinary offering to the marketplace.

First, we can market only the most reliable and feature rich equipment available. That is why we
represent the industry leaders - NEC American telephone systems and Active Voice Corporation Call
Processing Systems.
There are many other considerations that can affect your cost, capabilities, and functionality.

Our Complete Warranty Program Backed by TelecomDirectUSA Protection Program becomes more valuable as
time goes on. This program covers just about any eventuality which may occur.

1. Preferred Customer Status and Priority Treatment.
2. A full compliment of full coverage.
3. Software related problems.
4. Wiring and cabling problems.
5. Telephone company related problems.
6. Additional customer training programs.
7. Interfacing with telephones and long distance companies.
8. Additional users guides.
9. The replacement of defective base and handset cords.
10. Free Remote Programming (if applicable).
11. No trouble found.

In addition we provide:

1. Our complete complement of service and price guarantees (see The Central Business Difference).
2. Free consultation with software and hardware design.
3. Local and long distance traffic audits and recommendations.
4. Discount on hardware related to adds, moves or changes.
5. Yearly preventative maintenance visit.

This is the most comprehensive and lowest cost protection in the industry. See your sales representative for
the cost of protecting your voice mail system and other peripheral items.